Effective Date: 1/1/2023

At DG Luxury Auto, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our rental car services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you make a reservation, rent a car, or communicate with us. This information may include:

• Full name

• Contact information (e.g., email address, phone number, address)

• Driver's license information

• Payment details

• Employment details (if applicable)

• Vehicle preference and reservation history

1.2 Usage Data 

When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the duration of your visit.

1. Use of Collected Information

2.1 Personal Information

We use the personal information we collect to:

• Process reservations and rental agreements

• Provide customer support and respond to inquiries

• Customize and improve our services

• Communicate with you regarding your reservation, rental, or account

• Send you marketing communications, with your consent

• Comply with legal obligations

2.2 Usage Data

Usage data is primarily used to analyze and improve the functionality and performance of our website. It helps us understand how visitors interact with our site, identify trends, and enhance user experience. This data is generally anonymized and aggregated.

1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your data when it is no longer needed.

1. Information Sharing and Disclosure

4.1 Service Providers

We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, data analysis, marketing, and customer service. These providers are authorized to access and use your personal information only as necessary to perform their services for us.

4.2 Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.

1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

1. Your Privacy Choices

6.1 Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email. Please note that even if you opt out of marketing emails, we may still send you non-promotional communications, such as reservation confirmations and customer service messages.

1. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete it.

1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

DG Luxury Auto Email: Info@DgLuxuryAuto.com

Phone: 202-800-1957

​

Please note that this Privacy Policy applies only to the information collected by DG Luxury Auto and does not cover information collected by third-party websites or services linked to our site.